All paper flower templates are 50% off (SVG, PDF, & Hard Copy)



FAQs

Shipping:

1. What is the current turnaround time on orders?

  • All special orders has a lead time of 2 weeks which included letter décor and paper flower set.
  • Paper Flower Template: Hard copy template will ship within 48 hours. SVG and PDF templates are available for immediate download.

2. When my order ships will I received a tracking number?

  • Once your order ships, you will receive an email with the tracking number.

3. If my order arrives damaged, what are the next steps?

  • Contact us immediately, so we can try to replace  and/or fix the damaged item.  Additionally, we need to determine if an insurance claim should be file.

4. Do you ship international?

  • Yes, we ship worldwide.  Multiple shipping options are available, please contact us for these options.  Additionally, please place orders in advance to allow process time for delivery and customs process.

5. I need my order immediately, do you have a rush order option?

  • Yes, we  have a rush order option. Please add the rush order option to the cart from each collection.

Refund & Returns:

1. Can I return or exchange an product?

  • All customize and digital products cannot be refunded or returned. All custom order are approved by customer before shipping.

Letter & Number Design:

1.Are the letter able to stand on their own? Can they be hung? Are the backs painted? 

  • Yes, except for the letter F, P and the number 4.

2. How do you hang the letters and numbers?

  • They can be hung with command hooks, nails, Velcro, or double sided. 

3. What are the letters and numbers made out of? Do you paint both front and back?

  • They made out of paper mache.  All of our letters and numbers are hand painted on both the front and back. 

3. Can you customize any theme?

  • Yes, we customize to match any theme or occasion. 

Paper Flower Sets:

1. What are the flowers made out of? 

  • All of our flowers are made with card stock paper.

2. Can you customize any theme?

  • Yes, we customize to match any theme or occasion.